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DIY Pet Wash

9725 N. Thornydale Rd STE #139 Tucson AZ 85742

(520) 572-8855

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Spike & Chester's Scrub Tub
Spike & Chester's Scrub Tub
4.7
Based on 149 reviews
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Jenny esco
Jenny esco
20:49 29 Dec 22
I've been taking my dogs Joy and Nibbler here for about a year. The work stations are always clean. At each station... they provide several towels, and have all kinds of different brushes for all kinds of fur or hair. There's also a variety of shampoo that's included with the price, from hypoallergenic, to whitening, and several other options. You can purchase a deSheading conditioner for $3 that works wonders for my German shepherd and Pomsky. I finish of by using they're dog dryers along with a snood to cover their ears they have two different sizes you can borrow (also included in the self serve price). At the station you'll also find dog nail clippers, and ear wipes.If DIY isn't an option for you, they also provide grooming services there which are fantastic, and a great price.We love seeing Dia at the shop, she's always a great help!read more
José Cruz
José Cruz
06:10 25 Dec 22
I've had nothing but great experiences at DIY Pet Wash! Kind & personal service every time for my Lab/Shepard mix &... myself. Always have everything you need for a proper washread more
Madisyn Wallace
Madisyn Wallace
02:56 30 Nov 22
I’ve only had great experiences taking my German shepherd here to get groomed! Dia is fantastic and is extremely... helpful with teaching you how to wash your pet yourself lol! Thank you so much!read more
B T
B T
20:17 10 Nov 22
The staff here are extremely nice with great customer service. They treated my Husky with great care and comforted him... during his first bath. I would highly recommend DIY Pet Wash Tucson for anyone looking to get there pet a bath.read more
Jennifer Deem
Jennifer Deem
16:42 25 Sep 22
I always for to Rosie’s Barket and love this DIY wash. However, they were closed on the day I needed to wash my dog so... I gave DIY wash (formerly Spike and Chester’s) a try and it is way closer to my home! When k walked in I was not greeted but asked if I had been there before and had to fill out a waiver. The waiver was general information. When I went to load my 80lb, 11 year, arthritic Springer into the small tub the ramp was narrow and at a high incline, I politely asked the ‘staff’ person if she could hold the lead so I could line up his legs and push his bottom into the tub. She responded by saying “I’m not allowed to touch dogs or Children” this as an awkward response. I continued to struggle trying to lead my dog and push him up the ramp. She just watched as she stood behind me. Again, I asked if she could please just hold the leash and she said I am not allowed to help. I have been going to DIY pet wash businesses for over a decade across four states and have never had a person refuse to help if I asked, not even to hold a leash??! I was beyond frustrated with this situation and said I’m going to leave and I will not be back. She condescending said “that’s ok’ and smiled and ripped up my waiver into pieces in front of me! I guess to make the point she didn’t care about the business, which was obvious from the first minute. There were No other customers and she had no interest in being welcoming to me. Side note, the tubs are small and the ramp is narrow, just to keep in mind if you have a larger dog. I had a terrible experience and can not say anything redeeming about this business and would never recommend anyone to spend money at DIY dog wash. The customer “service” was the worst example of any face of a business.read more
K Matthews
K Matthews
11:33 09 Jul 22
Everything you need, including easy step-by-step instructions on the wall and friendly staff to help explain it to you... further if you're still confused and don't know what you're doing.read more
Jaime Aragon
Jaime Aragon
00:19 31 Mar 22
Very nice place. Very friendly. They have everything you need for washing your pup and more. Plus, they do the clean up!
Steve Popek
Steve Popek
00:49 20 Mar 22
Great place. A little more expensive than other DIY dog washes I've been to, but well worth the extra money. Great... equipment, adjustable water temperatures and very friendly staff.read more
Penny Allen
Penny Allen
00:28 24 Feb 22
Super convenient in the new location. My big dog was super comfortable and no bending over for me. They provide... everything and you leave the mess... Awesome!read more
CG A
CG A
03:56 11 Feb 22
Nice to have this facility, but was rather disappointed that I had to go through 2 bottles of dog shampoo to get my... medium sized dog clean because the shampoo they offered was so ridiculously watered down. If you're paying $20 for a self wash, you should at least be able to suds your dog up. Better to bring your own soap or better yet, save the 20 bucks altogether and use a hose at a friend's house.read more
Kim Waltman
Kim Waltman
21:15 08 Feb 22
Easy and wonderfully maintained!!! Very impressed with the owner’s friendliness and efficiency. Facilities were... perfect for diy dog wash.read more
Andrea Hatfield
Andrea Hatfield
23:51 31 Jan 22
Great place! My dog is very shy so it was great to be able to bathe him myself with everything thing I needed right at... hand. Staff was welcoming and helpful. I highly recommend, and Myles 🐾 says thank you.read more
Chris Ross
Chris Ross
18:29 07 Dec 21
Love this place!!! Always do amazing job with my shitzhu!! Highly recommend!!
Conant Sowers
Conant Sowers
18:18 11 Nov 21
New location since we visited in February. We live in an RV, it is great to be able to give our dog a good bath. ... Great selection of products, good towels and friendly staff. Appreciated the tip about the nearby dog park too.read more
Kathleen Barrett
Kathleen Barrett
20:14 01 Nov 21
So glad Spike & Chester’s moved to Thornydale. Great place to clean up your pup without breaking your back and having... the mess at home. The raised tubs are a lifesaver. Everything is provided. Clean and organized with helpful personnel.read more
Stacey Schlaht
Stacey Schlaht
21:21 02 Oct 21
I love this place!!! I was in for the first time today with my parents dog. The facility is set up so wonderfully. They... have everything you need, shampoo, conditioner, ear wipes, brushes, towels..... The list goes on. Everything is clean and convenient. And the owner and staff are so kind and helpful! I can't wait to take my own dogs in.read more
Brian Daniels
Brian Daniels
09:10 19 Sep 21
First time customer, had to get nails done for a 105lb Sheppard with a very serious "do not touch my feet"... syndrome...we were done in 4mins!I was happy, dog was happy and it was only $16so my wallet was happy too!! This place really deserves more stars : )To the owner and staff, you're amazing!!Thank youDaniel S.read more
Lizette Pohlmeyer
Lizette Pohlmeyer
19:56 23 Aug 21
Spike & Chester’s Self Serve Dog Wash has moved to 9725 N. Thornydale Rd, Ste 139, 85742. The new store is really nice... and clean. Sherri the owner and Dia are both very friendly and knowledgable. I have two pugs that shed alot and this place is great! Very affordable and they even have great healthy treats you can buy your pet after their bath.read more
Kathy Jellison
Kathy Jellison
01:02 25 Jun 21
This business has been grooming our elderly dog for a couple of years now and they do an excellent job.
Jeff wesner
Jeff wesner
07:42 27 May 21
Always friendly,clean , and very professional! I WOULDNT TAKE MY DOG ANYWHERE ELSE !
Brooke Blyzes
Brooke Blyzes
15:48 08 May 21
Clean facility. The lady explaining everything was really nice. My new puppy would argue this is the worse place in the... world.read more
janet Ryden
janet Ryden
01:09 04 May 21
Very happy! Zeus was way overdue for a bath and style! Sheri did an awesome job,he looks great and is ready for summer!
Chris Ross
Chris Ross
14:59 26 Apr 21
My dog loves goin here, she cant wait to get on the door! And shes always so cute when shes done. Its like her own... little doggie spa!read more
Aretha Soderstrom
Aretha Soderstrom
22:47 24 Mar 21
Came here after a hike to wash the dust and mud off my corgi. Great facilities and friendly service!
Brooke Fouts
Brooke Fouts
19:44 24 Mar 21
Wonderful and helpful staff. Tubs are large, easy to use and everything was provided and ready to go.
Jo Erath
Jo Erath
00:23 16 Mar 21
My pup looked adorable and was not stressed about her grooming. For her next grooming, I will definitely return there.... And the price is good.read more
Alisa Harvey
Alisa Harvey
03:09 13 Mar 21
I have been taking my husky here for over a year it is such a great place! I will never go any place else I love it and... my pup loves it. The two ladies who work here are very kind and helpful. If you are going to come in and wash your own dog just keep in mind that you will leave with dog hair on you(: I have been to many dog washes in Tucson and by far this is the best self serve dog wash in Tucson.read more
1lexes
1lexes
17:41 21 Jan 21
Very clean facility friendly and helpful staff will definitely be going back for the services
Dina Nicholas
Dina Nicholas
22:40 17 Jan 21
Walked in at 3:20 and the lady said they closed in half an hour and to come back tomorrow. The price list said they... expect people to start grooming a half an hour before they close, which is fair. But it is Sunday (closing time at 4) and she kept saying they close in 30 min essentially refusing business. If you don't want our business then just say so! Don't say you "don't have any clean tubs anyway".read more
Bob Mart
Bob Mart
15:07 12 Jan 21
Very clean, all required bathing materials furnished, & cheerful, informative staff. We will use again
Elizabeth Daugherty
Elizabeth Daugherty
22:17 05 Jan 21
What a great idea! Everything is provided, clippers, nail cutters, scissors, shampoo, blow dryer...
CJ SAN JULIAN
CJ SAN JULIAN
20:32 29 Nov 20
We have a large 70 lb. dog and have been taking him to the groomers.The groomers did a great job, but it was very... expensive and our dog gets "stinky" quickly. However, yesterday was the first time we went to Spike and Chester's Scrub Tub and it was AMAZING!!! The gal who checked up in was wonderful, knowledgeable and helped us exactly as we needed. They had a professional wash tub, all the supplies from shampoos, conditioners, towels, aprons and brushes, as well as a dryer We were able to clean our dog easily because we had all the right materials and enough space to wash him. The best part was that it was very inexpensive and we can now clean him as needed. I love this place and will certainly come back again and again.read more
Jackie Williamson
Jackie Williamson
02:23 03 Oct 20
Clean facility with friendly, helpful staff that provides all you need to do a great job grooming your pet. The... de-shedding conditioner is amazing and helps get rid of tons of excess under coat on my German Shepherd.read more
Jack Weiner
Jack Weiner
22:14 16 Sep 20
They do a great job and really care about the animals they are grooming
Dolce Mia
Dolce Mia
15:26 04 Sep 20
I bring my pooches here all the time. So easy and convient. They have towels and shampoo. Even great deshedding... products. All natural so it doesn't harm my friends. It's a stand up professional dog bather tub. So there's no bending over the bathtub at home. Easy ramp to get in the tub for big dogs. And a nice groomer table in each stall includes a groomer fur dryer. I live this place and recommend it highlyread more
Tammy Toia
Tammy Toia
22:10 30 Aug 20
We love clean doggies, spike and Chester's is nice on the back. Cost much less then dropping the dog off at the... groomers.We get to spend quality time with our pups lolread more
Lynn Tonkin
Lynn Tonkin
19:41 09 Aug 20
Nothing better than a clean pup,, unless its asleeping pup❣❣
Joan Curry
Joan Curry
16:03 18 Jul 20
Perfect wash stations make it easy entry for our dog, with enough room to work around her. And the staff is so friendly... & helpful. It's a nice atmosphere.read more
Michael Hitchcock
Michael Hitchcock
20:11 09 Jul 20
Fun for the whole family- except our dog. Actually he was very good. This place has everything you need to wash your... dog and they clean up the mess!read more
Mary Mecham
Mary Mecham
19:43 27 Jun 20
Even though I have a scared little baby we always have a great experience here. Her face might not say it but once she... gets done with the wash and say she is about the happiest pup there is! Thanks for the great experience every time.read more
Kirt Adams
Kirt Adams
19:12 01 Jun 20
My Collie, Sarge, and I love this place. Great equipment, great prices for and they have the best staff and service... anywhere.read more
R Jimenez
R Jimenez
23:25 23 May 20
If I could give place negative stars I would. I walked in and was denied service, lady in the store said all her tubs... were full and everyone was going to be a while that they would open Tuesday. As soon as my family got in the car another family walked in with two big dogs and wasn't denied. The lady's tone and demeanor made it even worse as she denied me and my family service. So sad that in these times you wouldn't want to help those in need and bring in more business.read more
annette roman
annette roman
23:04 23 May 20
Great place to wash your dog best part you leave your mess
Charla Van Vlack
Charla Van Vlack
04:26 10 Feb 20
Great place, friendly staff. Very clean. The tub is a great height and the drying table is next to it so very easy to... use. The best self dog wash i have used.read more
Cindy Campbell
Cindy Campbell
13:23 21 Jan 20
Great service and clean equipment. They do really water down the shampoo and I quickly used the entire bottle. They... probably would have given me more if id asked. I will go back.read more
Steve Mendelsohn
Steve Mendelsohn
19:19 11 Jan 20
They always do a great job, today just nails.Sherry and her crew are very loving and compassionate.
Elahe Toutaiolepo
Elahe Toutaiolepo
15:43 04 Jan 20
Great staff, affordable pricing and good products and bath tools. My dog is big and wooly and this place has everything... I need to take care of him.read more
YovisyChino moreno
YovisyChino moreno
02:27 04 Jan 20
It was our first time taking our dog buddy! It was the best experience! I have lower back problems and can't bend down... to bathe him and using the hair dryer at home takes forever! It would take me 4 hours to bathe and groom at home. Here they provide everything!!!! For only $18dlls SUPER WELL WORTH IT!!! and it took me an hour and a half to do it all! ????????and they clean the center after your done. ????????????$18dlls with your own Clippers $30dlls if you use there clippers. The ladies were super nice too!I SUPER RECOMMEND IT!!!!read more
Laysa Froese
Laysa Froese
02:46 24 Dec 19
Super friendly staff I purchased a DIY bath for my dog and it was so easy they have absolutely everything!! Definitely... coming back☺️read more
Patricia Phillips
Patricia Phillips
22:40 02 Dec 19
First time taking our dog, Buddy, for a DIY bath. It’s a two person job IMO, but the tub area was large enough for us... and our dog. Really great equipment and supplies included in the price, which made it much easier than using the hose in the backyard and MUCH warmer, too! Friendly person gave us a quick “tour,” handed us each an apron and then left us to work on the Bud Man. It was fun and we’ll be back.read more
Valerie Salter
Valerie Salter
06:04 22 Nov 19
Have been using this groomer for my poodle for two years. Reasonably priced and do a wonderful job.
Steve Martinez
Steve Martinez
03:47 19 Nov 19
Nice clean, locally owned place, owner was super friendly and helpful with our first visit, will definitely be back ,... great price and great products for saleread more
tani hough
tani hough
17:34 18 Nov 19
I love how quick and easy it is to wash our pupperoni!! Quality set up and soaps/tools. Best part is that the mess... stays there!!read more
Cathleen Feld
Cathleen Feld
19:07 16 Nov 19
It was very clean and well stocked. The owner is a delight and very helpful. This is our go to dog cleaning spot.
Sam Kalter
Sam Kalter
05:18 26 Oct 19
First time here and quite satisfied with the experience.Much easier to do the DIY grooming here as opposed to home as... you have all you need and a nice (clean)work area and layout,Desk help was friendly and patient....no pressure at all to finish up;’much appreciated as my dog requires some time.Will return.read more
Elizabeth D. Hill
Elizabeth D. Hill
17:56 09 Oct 19
Love the place! Been taking my dog since she was a puppy. ????
Irene Stefanuto
Irene Stefanuto
14:00 17 Sep 19
Good price for do it yourself grooming. The clippers that they give you only have 2 sizes (7 and 10). Clean.
Lisa Klingensmith
Lisa Klingensmith
20:59 17 Aug 19
I’ve never left a negative review, even when receiving poor customer service but this was over the top poor service,... and it was directly from the owner of this business. She is very rude and does a poor job of clearly disclosing the prices. I asked for the flea and tick shampoo which is listed on the list of shampoos (next to the self service wash tubs) The shampoo was so diluted, it was like water coming out and I regretted even bothering with it. The sign of shampoos near the tubs doesn’t disclose that by asking for that specific shampoo, there is a $2 charge to use it. The employee who handed it to me when I asked for it, also didn't disclose the $2 increase in price. It's not about $2, it's about being transparent with customers, and if there's a misunderstanding about prices, being understanding from a customer's point of view. When I brought this to the owner's attention, her response to me was that she can't help it if I can't read.. wow!read more
Haleigh Fowler
Haleigh Fowler
17:49 02 Aug 19
I always take my Aussie here and we LOVE it! Staff is always so friendly and understanding and they love to see my girl... all clean cut and fancied up. It's super cheap and affordable too for a full bath and self groom session, so you're not paying $100 to leave your dog alone for 4 hours. Always coming back!read more
Petra Zaby
Petra Zaby
02:47 10 Jul 19
Take your time cleaning your dog, the tub and blow dryer are yours as long as you need it, love the service, good... people.read more
Ms. Bananas
Ms. Bananas
18:06 03 Jul 19
The staff is great and they have everything you could possibly need to groom your dog. They also offer grooming... services.read more
Jeanine Greene
Jeanine Greene
14:53 08 Jun 19
I have been taking my dogs (2 shi tzus) here for 9 years. I used to take them and groom them myself. They provided... all the grooming tools, had choices of shampoo, cream rinse and dryer and towels. Now I have Sherry groom them. She does a great job. I highly recommend this place.read more
Mark Kollar
Mark Kollar
00:04 08 Mar 19
Mid-winter and cold, so we took my medium size dog in for a bath. The place had everything from smocks to all necessary... grooming items available. The privates stall was big enough for two of us to bath our dog. Would certainly use it and recommend it again.read more
Shelby Rambaud
Shelby Rambaud
13:53 16 Feb 19
I bring my dog here close to every month and it’s been a very pleasant, easy experience every time! The staff and owner... are friendly, the shop is clean and the prices can’t be beat! Starsky and I love it here!read more
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