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DIY Pet Wash

9725 N. Thornydale Rd STE #139 Tucson AZ 85742

(520) 572-8855

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Spike & Chester's Scrub Tub

4.6

Based on 146 reviews

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B T

20:17 10 Nov 22

The staff here are extremely nice with great customer service. They treated my Husky with great care and comforted him... during his first bath. I would highly recommend DIY Pet Wash Tucson for anyone looking to get there pet a bath.read more

Jennifer Deem

16:42 25 Sep 22

I always for to Rosie’s Barket and love this DIY wash. However, they were closed on the day I needed to wash my dog so... I gave DIY wash (formerly Spike and Chester’s) a try and it is way closer to my home! When k walked in I was not greeted but asked if I had been there before and had to fill out a waiver. The waiver was general information. When I went to load my 80lb, 11 year, arthritic Springer into the small tub the ramp was narrow and at a high incline, I politely asked the ‘staff’ person if she could hold the lead so I could line up his legs and push his bottom into the tub. She responded by saying “I’m not allowed to touch dogs or Children” this as an awkward response. I continued to struggle trying to lead my dog and push him up the ramp. She just watched as she stood behind me. Again, I asked if she could please just hold the leash and she said I am not allowed to help. I have been going to DIY pet wash businesses for over a decade across four states and have never had a person refuse to help if I asked, not even to hold a leash??! I was beyond frustrated with this situation and said I’m going to leave and I will not be back. She condescending said “that’s ok’ and smiled and ripped up my waiver into pieces in front of me! I guess to make the point she didn’t care about the business, which was obvious from the first minute. There were No other customers and she had no interest in being welcoming to me. Side note, the tubs are small and the ramp is narrow, just to keep in mind if you have a larger dog. I had a terrible experience and can not say anything redeeming about this business and would never recommend anyone to spend money at DIY dog wash. The customer “service” was the worst example of any face of a business.read more

K Matthews

11:33 09 Jul 22

Everything you need, including easy step-by-step instructions on the wall and friendly staff to help explain it to you... further if you're still confused and don't know what you're doing.read more

Jaime Aragon

00:19 31 Mar 22

Very nice place. Very friendly. They have everything you need for washing your pup and more. Plus, they do the clean up!

Steve Popek

00:49 20 Mar 22

Great place. A little more expensive than other DIY dog washes I've been to, but well worth the extra money. Great... equipment, adjustable water temperatures and very friendly staff.read more

Penny Allen

00:28 24 Feb 22

Super convenient in the new location. My big dog was super comfortable and no bending over for me. They provide... everything and you leave the mess... Awesome!read more

CG A

03:56 11 Feb 22

Nice to have this facility, but was rather disappointed that I had to go through 2 bottles of dog shampoo to get my... medium sized dog clean because the shampoo they offered was so ridiculously watered down. If you're paying $20 for a self wash, you should at least be able to suds your dog up. Better to bring your own soap or better yet, save the 20 bucks altogether and use a hose at a friend's house.read more

Kim Waltman

21:15 08 Feb 22

Easy and wonderfully maintained!!! Very impressed with the owner’s friendliness and efficiency. Facilities were... perfect for diy dog wash.read more

Andrea Hatfield

23:51 31 Jan 22

Great place! My dog is very shy so it was great to be able to bathe him myself with everything thing I needed right at... hand. Staff was welcoming and helpful. I highly recommend, and Myles 🐾 says thank you.read more

Chris Ross

18:29 07 Dec 21

Love this place!!! Always do amazing job with my shitzhu!! Highly recommend!!

Conant Sowers

18:18 11 Nov 21

New location since we visited in February. We live in an RV, it is great to be able to give our dog a good bath. ... Great selection of products, good towels and friendly staff. Appreciated the tip about the nearby dog park too.read more

Kathleen Barrett

20:14 01 Nov 21

So glad Spike & Chester’s moved to Thornydale. Great place to clean up your pup without breaking your back and having... the mess at home. The raised tubs are a lifesaver. Everything is provided. Clean and organized with helpful personnel.read more

Stacey Schlaht

21:21 02 Oct 21

I love this place!!! I was in for the first time today with my parents dog. The facility is set up so wonderfully. They... have everything you need, shampoo, conditioner, ear wipes, brushes, towels..... The list goes on. Everything is clean and convenient. And the owner and staff are so kind and helpful! I can't wait to take my own dogs in.read more

Brian Daniels

09:10 19 Sep 21

First time customer, had to get nails done for a 105lb Sheppard with a very serious "do not touch my feet"... syndrome...we were done in 4mins!I was happy, dog was happy and it was only $16so my wallet was happy too!! This place really deserves more stars : )To the owner and staff, you're amazing!!Thank youDaniel S.read more

Lizette Pohlmeyer

19:56 23 Aug 21

Spike & Chester’s Self Serve Dog Wash has moved to 9725 N. Thornydale Rd, Ste 139, 85742. The new store is really nice... and clean. Sherri the owner and Dia are both very friendly and knowledgable. I have two pugs that shed alot and this place is great! Very affordable and they even have great healthy treats you can buy your pet after their bath.read more

Kathy Jellison

01:02 25 Jun 21

This business has been grooming our elderly dog for a couple of years now and they do an excellent job.

Jeff wesner

07:42 27 May 21

Always friendly,clean , and very professional! I WOULDNT TAKE MY DOG ANYWHERE ELSE !

Brooke Blyzes

15:48 08 May 21

Clean facility. The lady explaining everything was really nice. My new puppy would argue this is the worse place in the... world.read more

janet Ryden

01:09 04 May 21

Very happy! Zeus was way overdue for a bath and style! Sheri did an awesome job,he looks great and is ready for summer!

Chris Ross

14:59 26 Apr 21

My dog loves goin here, she cant wait to get on the door! And shes always so cute when shes done. Its like her own... little doggie spa!read more

Aretha Soderstrom

22:47 24 Mar 21

Came here after a hike to wash the dust and mud off my corgi. Great facilities and friendly service!

Brooke Fouts

19:44 24 Mar 21

Wonderful and helpful staff. Tubs are large, easy to use and everything was provided and ready to go.

Jo Erath

00:23 16 Mar 21

My pup looked adorable and was not stressed about her grooming. For her next grooming, I will definitely return there.... And the price is good.read more

Alisa Harvey

03:09 13 Mar 21

I have been taking my husky here for over a year it is such a great place! I will never go any place else I love it and... my pup loves it. The two ladies who work here are very kind and helpful. If you are going to come in and wash your own dog just keep in mind that you will leave with dog hair on you(: I have been to many dog washes in Tucson and by far this is the best self serve dog wash in Tucson.read more

1lexes

17:41 21 Jan 21

Very clean facility friendly and helpful staff will definitely be going back for the services

Dina Nicholas

22:40 17 Jan 21

Walked in at 3:20 and the lady said they closed in half an hour and to come back tomorrow. The price list said they... expect people to start grooming a half an hour before they close, which is fair. But it is Sunday (closing time at 4) and she kept saying they close in 30 min essentially refusing business. If you don't want our business then just say so! Don't say you "don't have any clean tubs anyway".read more

Bob Mart

15:07 12 Jan 21

Very clean, all required bathing materials furnished, & cheerful, informative staff. We will use again

Elizabeth Daugherty

22:17 05 Jan 21

What a great idea! Everything is provided, clippers, nail cutters, scissors, shampoo, blow dryer...

CJ SAN JULIAN

20:32 29 Nov 20

We have a large 70 lb. dog and have been taking him to the groomers.The groomers did a great job, but it was very... expensive and our dog gets "stinky" quickly. However, yesterday was the first time we went to Spike and Chester's Scrub Tub and it was AMAZING!!! The gal who checked up in was wonderful, knowledgeable and helped us exactly as we needed. They had a professional wash tub, all the supplies from shampoos, conditioners, towels, aprons and brushes, as well as a dryer We were able to clean our dog easily because we had all the right materials and enough space to wash him. The best part was that it was very inexpensive and we can now clean him as needed. I love this place and will certainly come back again and again.read more

Jackie Williamson

02:23 03 Oct 20

Clean facility with friendly, helpful staff that provides all you need to do a great job grooming your pet. The... de-shedding conditioner is amazing and helps get rid of tons of excess under coat on my German Shepherd.read more

Jack Weiner

22:14 16 Sep 20

They do a great job and really care about the animals they are grooming

Dolce Mia

15:26 04 Sep 20

I bring my pooches here all the time. So easy and convient. They have towels and shampoo. Even great deshedding... products. All natural so it doesn't harm my friends. It's a stand up professional dog bather tub. So there's no bending over the bathtub at home. Easy ramp to get in the tub for big dogs. And a nice groomer table in each stall includes a groomer fur dryer. I live this place and recommend it highlyread more

Tammy Toia

22:10 30 Aug 20

We love clean doggies, spike and Chester's is nice on the back. Cost much less then dropping the dog off at the... groomers.We get to spend quality time with our pups lolread more

Lynn Tonkin

19:41 09 Aug 20

Nothing better than a clean pup,, unless its asleeping pup❣❣

Joan Curry

16:03 18 Jul 20

Perfect wash stations make it easy entry for our dog, with enough room to work around her. And the staff is so friendly... & helpful. It's a nice atmosphere.read more

Michael Hitchcock

20:11 09 Jul 20

Fun for the whole family- except our dog. Actually he was very good. This place has everything you need to wash your... dog and they clean up the mess!read more

Mary Mecham

19:43 27 Jun 20

Even though I have a scared little baby we always have a great experience here. Her face might not say it but once she... gets done with the wash and say she is about the happiest pup there is! Thanks for the great experience every time.read more

Kirt Adams

19:12 01 Jun 20

My Collie, Sarge, and I love this place. Great equipment, great prices for and they have the best staff and service... anywhere.read more

R Jimenez

23:25 23 May 20

If I could give place negative stars I would. I walked in and was denied service, lady in the store said all her tubs... were full and everyone was going to be a while that they would open Tuesday. As soon as my family got in the car another family walked in with two big dogs and wasn't denied. The lady's tone and demeanor made it even worse as she denied me and my family service. So sad that in these times you wouldn't want to help those in need and bring in more business.read more

annette roman

23:04 23 May 20

Great place to wash your dog best part you leave your mess

Charla Van Vlack

04:26 10 Feb 20

Great place, friendly staff. Very clean. The tub is a great height and the drying table is next to it so very easy to... use. The best self dog wash i have used.read more

Cindy Campbell

13:23 21 Jan 20

Great service and clean equipment. They do really water down the shampoo and I quickly used the entire bottle. They... probably would have given me more if id asked. I will go back.read more

Steve Mendelsohn

19:19 11 Jan 20

They always do a great job, today just nails.Sherry and her crew are very loving and compassionate.

Elahe Toutaiolepo

15:43 04 Jan 20

Great staff, affordable pricing and good products and bath tools. My dog is big and wooly and this place has everything... I need to take care of him.read more

YovisyChino moreno

02:27 04 Jan 20

It was our first time taking our dog buddy! It was the best experience! I have lower back problems and can't bend down... to bathe him and using the hair dryer at home takes forever! It would take me 4 hours to bathe and groom at home. Here they provide everything!!!! For only $18dlls SUPER WELL WORTH IT!!! and it took me an hour and a half to do it all! ????????and they clean the center after your done. ????????????$18dlls with your own Clippers $30dlls if you use there clippers. The ladies were super nice too!I SUPER RECOMMEND IT!!!!read more

Laysa Froese

02:46 24 Dec 19

Super friendly staff I purchased a DIY bath for my dog and it was so easy they have absolutely everything!! Definitely... coming back☺️read more

Patricia Phillips

22:40 02 Dec 19

First time taking our dog, Buddy, for a DIY bath. It’s a two person job IMO, but the tub area was large enough for us... and our dog. Really great equipment and supplies included in the price, which made it much easier than using the hose in the backyard and MUCH warmer, too! Friendly person gave us a quick “tour,” handed us each an apron and then left us to work on the Bud Man. It was fun and we’ll be back.read more

Valerie Salter

06:04 22 Nov 19

Have been using this groomer for my poodle for two years. Reasonably priced and do a wonderful job.

Steve Martinez

03:47 19 Nov 19

Nice clean, locally owned place, owner was super friendly and helpful with our first visit, will definitely be back ,... great price and great products for saleread more

tani hough

17:34 18 Nov 19

I love how quick and easy it is to wash our pupperoni!! Quality set up and soaps/tools. Best part is that the mess... stays there!!read more

Cathleen Feld

19:07 16 Nov 19

It was very clean and well stocked. The owner is a delight and very helpful. This is our go to dog cleaning spot.

Sam Kalter

05:18 26 Oct 19

First time here and quite satisfied with the experience.Much easier to do the DIY grooming here as opposed to home as... you have all you need and a nice (clean)work area and layout,Desk help was friendly and patient....no pressure at all to finish up;’much appreciated as my dog requires some time.Will return.read more

Elizabeth D. Hill

17:56 09 Oct 19

Love the place! Been taking my dog since she was a puppy. ????

Irene Stefanuto

14:00 17 Sep 19

Good price for do it yourself grooming. The clippers that they give you only have 2 sizes (7 and 10). Clean.

Lisa Klingensmith

20:59 17 Aug 19

I’ve never left a negative review, even when receiving poor customer service but this was over the top poor service,... and it was directly from the owner of this business. She is very rude and does a poor job of clearly disclosing the prices. I asked for the flea and tick shampoo which is listed on the list of shampoos (next to the self service wash tubs) The shampoo was so diluted, it was like water coming out and I regretted even bothering with it. The sign of shampoos near the tubs doesn’t disclose that by asking for that specific shampoo, there is a $2 charge to use it. The employee who handed it to me when I asked for it, also didn't disclose the $2 increase in price. It's not about $2, it's about being transparent with customers, and if there's a misunderstanding about prices, being understanding from a customer's point of view. When I brought this to the owner's attention, her response to me was that she can't help it if I can't read.. wow!read more

Haleigh Fowler

17:49 02 Aug 19

I always take my Aussie here and we LOVE it! Staff is always so friendly and understanding and they love to see my girl... all clean cut and fancied up. It's super cheap and affordable too for a full bath and self groom session, so you're not paying $100 to leave your dog alone for 4 hours. Always coming back!read more

Petra Zaby

02:47 10 Jul 19

Take your time cleaning your dog, the tub and blow dryer are yours as long as you need it, love the service, good... people.read more

Ms. Bananas

18:06 03 Jul 19

The staff is great and they have everything you could possibly need to groom your dog. They also offer grooming... services.read more

Jeanine Greene

14:53 08 Jun 19

I have been taking my dogs (2 shi tzus) here for 9 years. I used to take them and groom them myself. They provided... all the grooming tools, had choices of shampoo, cream rinse and dryer and towels. Now I have Sherry groom them. She does a great job. I highly recommend this place.read more

Mark Kollar

00:04 08 Mar 19

Mid-winter and cold, so we took my medium size dog in for a bath. The place had everything from smocks to all necessary... grooming items available. The privates stall was big enough for two of us to bath our dog. Would certainly use it and recommend it again.read more

Shelby Rambaud

13:53 16 Feb 19

I bring my dog here close to every month and it’s been a very pleasant, easy experience every time! The staff and owner... are friendly, the shop is clean and the prices can’t be beat! Starsky and I love it here!read more

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